CUSTOMER RELATIONSHIP MANAGEMENT

This system allows the integration and management of different modules in the
organization using it:

ISSUE TRACKER SYSTEM (MANTIS)

This flexible system enables the administration of issues and incidences that may occurin the interaction between internal areas and customers.

INTEGRAL MANAGEMENT SYSTEM (SGI)

This system allows the integration and management of different modules in the organization using it:

  • Organization Structure
  • Self service portal
  • Personnel information
  • Medical disability management
  • Absence management
  • Integration with accounting systems
  • Evaluación del desempeño
  • Formación

KEY PERFORMANCE INDICATORS (SUITE OPTIMUS)

Control and management tool consisting of different modules that enable:

  • Connectivity with multiple external applications
  • Dashboards for real time monitoring
  • Easy and quick graphical representation of data for analysis and decision making
  • Fast report generation
  • Data loading using different mechanisms, manually and automatically